FAQ

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Kids Inflatable Jump Rental

Normal, Illinois

Frequently Asked Questions:

  1. How much space do I need for an inflatable jump?
  2. Can inflatable jumps be used in the rain?
  3. How many children can bounce at one time?
  4. How much does it cost to rent an inflatable jump?
  5. Can I pick up the inflatable jump and set it up myself?
  6. How far in advance should I reserve the inflatable jump?
  7. What is your weather cancellation policy?
  8. Does the inflatable jump have to be set up on the grass?
  9. Can the inflatable jump be set up on the pavement?
  10. Who sets up the inflatable jump?
  11. How long can I rent the inflatable jump?
  12. Is the inflatable jump clean?
  13. Is adult supervision required?
  14. How long doe it take to set up and take down the inflatable jump?
  15. What is required for set up?
  16. How do the children get in and out of the inflatable jump safely?
  17. Do I have to leave the blower going all day?
  18. What are the methods of payments?
  19. Who sets up the inflatable jump?

How much space do I need for an inflatable jump?

Our Inflatable Jumps are 15'x15' and require a three foot "safety space" to surround the unit. At a minimum, an 18'x18' clearance is necessary.

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Can inflatable jumps be used in the rain?

We do not allow our inflatable jumps to operate in the rain.  We always reserve the right to cancel a reservation if there is severe weather. However, if weather conditions are marginal when we drop off the unit, and you decide to keep the unit, we strictly forbid the use of our Inflatable Jumps in periods of strong winds and rain. The Inflatable Jumps become very slippery when they get wet and can injure children and adults.

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How many children can bounce at one time?

Only compatible age groups and sizes shall play on the Inflatable Jump at the same time.  The following is a guideline as to the age group and number of bouncers that should on the Inflatable Jump at the same time: 

Under 5 Years 5-7 Years 8-12 Years Older Teens Adults No Pets!
10 8 6 4 2 0
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How much does it cost to rent an inflatable jump?

We rent our inflatable jumps by the hour or day and have the best rates in the Bloomington-Normal, Illinois area.

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Can I pick up the inflatable jump and set it up myself?

No. Since safety is our utmost concern, we require that our qualified technicians install the units and check them for safe operation.  A review all the safety instructions is also necessary when renting an Inflatable Jump.

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How far in advance should I reserve the inflatable jump?

We typically recommend that an Inflatable Jump be reserved three to six week in advance of the date needed.  During the summer months, the most popular units are booked at least a month in advance and many weeks we have nothing to rent. Our recommendation is that you book as soon as you know the date you might need an Inflatable Jump. We have a very liberal cancellation policy.

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What is your weather cancellation policy?

We always reserve the right to cancel a reservation (at no penalty to you) if there are heavy rains or high winds (over 20 mph).  Safe operation of our Inflatable Jumps and customer safety is our utmost concern. Absolutely No Refunds will be given once the jump is delivered and accepted by the customer if a rainout or a strong winds should occur.

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Does the inflatable jump have to be set up on the grass?

No, many of our units are set up in the parking lots of preschools, shopping center, churches and office buildings. Instead of anchoring the units to stakes in the ground, we anchor them with sand bags for your safety.

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Can the inflatable jump be set up on the pavement?

Yes, the units can be set up on grass, as well as paved surfaces. We put on a protective tarp under the unit to protect from the abrasive movement across the paved surface.

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Who sets up the inflatable jump?

We have a team of qualified technicians that have been properly trained to set up the bounce houses so that they can be enjoyed in a safe manner. The technicians have been instructed on how to prevent  power tripping and shock hazards.

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How long can I rent the inflatable jump?

Our units rent by the hour or day for a maximum of 6 hours. You cannot rent Inflatable Jumps overnight.

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Is the inflatable jump clean?

We use a disinfectant to clean each unit on a regular basis. All of our inflatable jumps are in like new condition.

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Is adult supervision required?

Yes. During our safety review after the unit is set up, we make it clear that a supervisor must be present when anyone is in the unit to ensure its safe operation. The supervisor is there to help kids and individuals get in and out of the unit safely.

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How long does it take to set up and take down the inflatable jump?

It takes our technicians approximately 25-30 minutes to set up the unit and go over the safety rules and answer any questions..

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What is required for set up?

All is needed is a relatively flat, open area that does not have any overhead obstructions and a power outlet within 50 feet of where they unit is to be set up.  If no electricity is available, portable generators are available upon request.

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How do the children get in and out of the inflatable jump safely?

Most of our Inflatable Jumps have an attached inflated safety step that is an integral part of the unit.  We require that a supervisor be present at all time to ensure that the kids are enjoying the unit in a safe manner and to help with entering and exiting the unit.

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Do I have to leave the blower going all day?

There is really no need to turn off the blower when the unit is set-up for enjoyment. The energy efficient blower will ensure that the Inflatable Jumps is always ready for enjoyment.  However, if you do need to turn off the unit for any reason, it is perfectly safe. Just make sure everyone has exited before it collapses.

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What are the methods of payment?

We accept Cash, Checks, Money Orders, and Credit Cards.

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Will the inflatable jump harm my lawn?

No, the unit will not harm your lawn. We will place stakes in the yard to help anchor the unit, but this does no permanent damage.

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Normal Jump is owned and operated by CC International Company.  All products mentioned in this site are registered trademarks or trademarks of their respective companies.

Questions or problems regarding this web site should be directed to: info@normaljump.com
Copyright © 1999 CC International Company.  All Rights Reserved.

info@normaljump.com